Fans planning to attend the Women’s World Cup in France are finding out that the seats they bought might not be together.
Tickets were made available to print Monday, and ticket holders learned that their seats were sometimes split up in separate rows and even sections — even families with young children were separated.
Seamus Campbell, who lives in Portland, bought five tickets for the semifinals and finals in Lyon. Three seats are in a single row, but with a random individual seat breaking up the group, while another seat is two rows back and the last is in a row behind that.
Campbell also purchased three tickets for matches in Paris — two are together and the other is separate.
FIFA responded to complaints on the verified Women’s World Cup Twitter account, posting: “Dear fans. We have noted some of your comments, re: your tickets. When you placed your order, a message indicating not all seats would be located next to each other did appear, before confirmation of your purchase. Unfortunately we will not be able to modify your order.”
An additional post said: “However, an exception could be made for parents whose seats are not next to the seats of their underage children (18 years old and younger).”
—The Associated Press