Oregon’s Health CO-OP, a non-profit health insurance company, says a stolen computer may have resulted in a thief accessing personal information on current and former members.
On April 3, a password-protected laptop containing CO-OP member and dependent information was stolen. There is no indication the personal information has been access or used inappropriately, the company says. The theft was immediately reported to law enforcement, and an investigation is underway.
The laptop contained the names, social security numbers, addresses and dates of birth of current and former CO-OP members and their dependents. It also included their health plans and identification numbers. There was no medical information on the laptop.
Oregon’s Health CO-OP is offering free identity theft protection services through ID Experts® that includes one year of identity protection, a $20,000 insurance reimbursement policy in the event of identity theft and access to help with fraud resolution.
The company has also established a confidential inquiry phone number staffed by identity and credit protection professionals familiar with the incident. Members with questions can call 1-800-285-9862 Monday through Friday 8 a.m. to 8 p.m. Pacific Time or visit www.myidcare.com/oregonprotection.
As of April 15, more than 10,400 Oregonians held individual Oregon’s Health CO-OP policies. Current enrollment in small group policies is not available. Oregon’s Health CO-OP is one of two insurance companies operating under the Consumer Operated and Oriented Plan (CO-OP) model, which means they are required to direct profits toward lowering premiums or improving benefits for members.