Consumers aren’t running out to the mall in droves with their tax-refund dollars.
In fact, it doesn’t seem that tax reform will put much money in apparel retailers’ cash registers at all — at least not from shoppers.
It was food and entertainment/technology which were the most likely categories to benefit from a paycheck boost, according to the latest BDO Consumer Beat Survey, Natalie Kotlyar, national leader of BDO’s Retail & Consumer Products practice, said in a phone interview.
The March survey asked a sampling of 1,020 U.S. adults age 18 and older whether their take-home pay has increased as a result of tax reform, as well as whether they received a tax refund, and what they would be doing with that money. Forty-one percent of respondents said they are not going to see any kind of changes in their paycheck from the tax reform. This is contrary to what many had been anticipating, according to Kotlyar.
Much to retailers’ dismay, “that disappointment may translate into consumers not going out and spending immediately,” Kotlyar said. Sixty-seven percent of consumers who participated in the survey said they will not be contributing more to the economy after tax season, and 25 percent said they will be saving the full refund. This is a “telltale sign” of the future of shopping. Shopping habits are generational — and millennials are saving more than expected, even more than Gen Xers, according to Kotlyar.
“As time passes, more of the shopping power will come from millennials. They will have the money that comes into the retail space. The fact they are saving is a clear indicator that we are not going to see that windfall into retail, at least in the near term,” she said.
Apparel and accessories retailers need to find new ways to entice the consumer, including creating a differentiated in-store experience, or using app technology and social media.