Crisis Counseling Adapts to the Era of Texting

LESLIE KAUFMAN New York Times News Service Published Feb 5, 2014 at 12:56PM
Nancy Lublin, center, the founder of the Crisis Text Line, in her New York office, Jan. 23, 2014. The company is one of the largest that uses texts to provide emergency counseling to young people in trouble. Lublin said she hoped that public health officials would use the crisis data to tailor public policy solutions. (Ozier Muhammad / The New York Times)