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Archive Home > 2012 > June > 20 > Consumer bureau builds database to track credit card complaints

Consumer bureau builds database to track credit card complaints

Agency aims to improve transparency for consumers, businesses

By Jim Puzzanghera / The Bulletin
June 20, 2012

WASHINGTON — The Consumer Financial Protection Bureau is launching a database that tracks which large banks have had the most complaints about their credit cards and how they were resolved — information some industry trade groups don't want made public.

The goal of the searchable database is to....

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