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Published daily in Bend, Oregon, by Western Communications, Inc. Copyright 2007.
By Bonnie Eslinger / The Bulletin
December 23, 2011
PALO ALTO, Calif. — Mae de la Calzada vividly remembers the question she fielded as guest speaker at a national convention for auto repair industry professionals.
Someone in the audience had asked the owner of LadyParts Automotive Services in Redwood City, Calif., what was so different about the....