By Heidi Hagemeier / The Bulletin
March 9, 2011
When a customer wanders into Ginger's Kitchenware to buy a new pan, owner Jaime Aguirre initiates an interview before a finger ever touches a metal handle.
What does the person usually cook? For how many people? And on what kind of stove? Only after chatting for a few minutes does Aguirre start....