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Archive Home > 2010 > December > 28 > Disney uses technology to tackle long lines

Disney uses technology to tackle long lines

By Brooks Barnes / The Bulletin
December 28, 2010

ORLANDO, Fla. — Deep in the bowels of Walt Disney World, inside an underground bunker called the Disney Operational Command Center, technicians know that you are standing in line and that you are most likely annoyed about it. Their clandestine mission: to get you to the fun faster.

To handle....

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