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Archive Home > 2009 > January > 21 > Making the most of your mistakes

Making the most of your mistakes

By Phyllis Korkki / The Bulletin
January 21, 2009

Q: You realize that you made a terrible mistake at work. Your first instinct is to deny that it happened or to cover it up. Then you feel angry and defensive, and want to blame other people. Then you want to hide. Are these reactions normal?

A: It is only human for people who have made a mistake....

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