Bend / Central Oregon News, Sports, Business, Weather, Entertainment, Classifieds and Local & State Headlines | The Bulletin

Use Advanced Search to filter by date and category. *keyword is required in search field.
start date (MM-DD-YYYY):
 -  - 
end date (MM-DD-YYYY):
 -  - 
category:
Archive Home > 2008 > July > 08 > Scouring the Web for unhappy customers

Scouring the Web for unhappy customers

By Carolyn Y. Johnson / The Bulletin
July 8, 2008

When C.C. Chapman noticed a blemish in his high-definition television’s reception during the NBA playoffs recently, he blasted a quick gripe about Comcast into the online ether, using the social network Twitter.

Minutes later, a Twitter user named ComcastCares responded, and within 24....

Read complete article

Published daily in Bend, Oregon, by Western Communications, Inc. Copyright 2007.