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Archive Home > 2007 > August > 22 > Tellers taking on customer service

Tellers taking on customer service

By Chuck Chiang By Chuck Chiang / The Bulletin
August 22, 2007

One bank calls them “client service representatives.” Another calls them “customer service representatives. Yet another calls them “universal associates.”

They are tellers, and their names, while different, reflect their ever-changing role in the....

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Published daily in Bend, Oregon, by Western Communications, Inc. Copyright 2007.