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Published daily in Bend, Oregon, by Western Communications, Inc. Copyright 2007.
By Cindy Powers / The Bulletin
September 20, 2005
In his quest to run "the highest quality answering service in the United States," Centratel owner Sam Carpenter stands by the principle that the customer comes second.
The 55-year-old self-described "maverick" says his 30 employees are the most valuable asset his company has....