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Published daily in Bend, Oregon, by Western Communications, Inc. Copyright 2007.
By Kelly Kearsley / The Bulletin
November 18, 2003
When the new chief executive officer of the Bend Memorial Clinic, Barbara Shaw, talks about upcoming changes in the region's largest medical clinic, one group of people gets a majority of the attention: the clinic's patients.
"We're looking at customer needs," Shaw said. "And....