Despite gloomy reports, retailers upbeat

Merchants employ variety of tactics to draw customers

By Lisa Rosetta / The Bulletin
November 13, 2001

With the economy in a full-scale recession and consumer confidence wobbling, retailers are remaining cautiously optimistic about the fruits they'll reap from this year's holiday season sales.

"It's an unknown situation," said Mark Capps, owner of Boomtown, a downtown music store.....

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