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Frequently asked questions

Published: May 22. 2013 4:00AM PST

When is The Bulletin published, in print and on the Internet?
The Bulletin is published and delivered by 6:00 a.m. Pacific time on weekdays and by 7 a.m. on weekends. Articles and the classified ads from that day's newspaper are also accessible on bendbulletin.com at 4:00 a.m., along with the facsimile view that enables readers to browse the newspaper page by page online. Content on bendbulletin.com is continuously updated.

How can I start a subscription?
Simply go to www.bendbulletin.com/subscribe or click the Subscriptions link in the top navigation bar on the home page at www.bendbulletin.com, or call our circulation office at 541-385-5800. You can choose a print with E-Edition subscription, an E-Edition only subscription, or print only. You may also purchase a single-day E-edition pass that is good from the time you purchase it until midnight that day. A single-day pass costs 75 cents Monday-Saturday and $1.50 on Sunday. Most of our print subscriptions include E-Edition access. If you are a current print subscriber and are not sure if you have access included, please e-mail us at circulation@bendbulletin.com or by phone 541-385-5800 to inquire or to upgrade your subscription.

If I start my subscription in midweek, can I receive the previous Sunday's paper?
Yes. As an added value, we can deliver the previous Sunday's paper to you. You can also view the previous Sunday's content online by going to www.bendbulletin.com/archive and selecting last Sunday's date.

Why should I subscribe?
Knowledge is power. So whether it's news about prices at the pump, weather conditions, classifieds or our award-winning sports coverage, being informed and entertained puts you in the driver's seat. Use our Health section every Thursday to stay fit, mentally and physically. Our Scene TV booklet every Saturday, and online daily at bendbulletin.com, provides complete TV listings for the week, program previews and entertainment news. The daily Business section offers improved stocks tables, color weather map and more. Turn to Sports every weekday for special recreation features such as Tee to Green, Horse Country and Hunting & Fishing. Tuesday's At Home section is filled with new ideas on décor, home improvement, gardening and food. The Green Etc. section on Mondays covers how to make greener choices as a consumer, as well as new technology.

How will The Bulletin help me to save money?

  • Clip a few coupons from our Tuesday or Sunday paper and your subscription pays for itself the first week.
  • Save on dining and entertainment by taking advantage of the free events and restaurant specials in GO! Magazine every Friday.
  • Browse the thousands of bargains found daily in the Classifieds.

How do I stop my paper temporarily while on vacation?
Delivery of the printed paper can be stopped online through our Manage My Account option. Simply click the Manage My Account link, found in the upper right hand corner of most pages, and log into your account. First-time visitors will be required to Register their account in order to select a password and update their e-mail address. Alternatively, you can go to www.bendbulletin.com/subscriptions and click Hold Paper. Or call 541-385-5800 during business hours. Online options available for temporarily stopping The Bulletin home delivery include: .

  • You may donate your paper to our Share Because You Care program. This allows our senior citizens, women housed in shelters, and active-duty military personnel who may not be able to afford the luxury of a newspaper each day the enjoyment of being both informed and entertained through your generosity .
  • You may donate your paper to the schools through our NIE (Newspapers in Education) Program. This provides our local teachers with a much-needed additional resource and helps promote literacy throughout our communities.
  • We can save your papers in a Vacation Pack and deliver them to you upon your return.

If your subscription includes E-edition access and you want to continue to have access to the E-edition while your printed delivery is suspended, select one of the above three options. If you decide not to participate in any of the above programs, we can simply extend your subscription for the number of days you will be away. This option will suspend access of the E-edition.

How do I get more information about NIE (newspapers in education)?
Contact our program administrator, at nie@bendbulletin.com">nie@bendbulletin.comm

  • Inquire about sponsoring delivery of The Bulletin to area classrooms.
  • Place a classroom order for The Bulletin.
  • Schedule free workshops on how to use the newspaper effectively in classrooms.
    For complete details, see the NIE information page.

What can I do if I have questions about my bill/delivery service?
Call customer service at 541-385-5800
Monday — Friday 5:30 a.m.- 5:00 p.m.
Saturday — Sunday 6:00 a.m. - 12:00 p.m.

What number do I call to:

How do I search for real estate?
From the top navigation bar on any page of the site, click Real Estate.

How can I find past news articles?
Go to www.bendbulletin.com/archive and select the publication date you would like to browse. Or you can search by keyword in the search bar at the top of every page on the web site, just type in a word or phrase to search the entire database of articles. You can also click the “Advanced Search” link at the archive page, define a date range, and type in a word or phrase to search within that date range only.

How much traffic does Bendbulletin.com get?
The site averages about 1.7 million page views a month and more than 140,000 unique visitors a month.

How can I reach employees at The Bulletin?
Under ABOUT US in the top navigation bar, click Contact Us.

Where is The Bulletin's office located?
Our office is on the west side of Bend, on a bluff on Mt. Washington Drive near Century Drive. The address is 1777 SW Chandler Avenue, Bend, OR 97702.

How can I send feedback to Bendbulletin.com?
Send e-mail to webmaster@bendbulletin.com">webmaster@bendbulletin.com.

What do subscribers to E- Edition get?
Subscribers have full access online to all the articles of the print edition of the Bulletin, plus all electronic archives. They also have the ability to comment on any article and to view the facsimile E-Edition that looks like the print paper.

If I am a print subscriber, do I automatically get an online subscription?
Most subscriptions include full access to the E-Edition. If you are unsure if your subscription does, or would like to upgrade to include access, please e-mail us at online@bendbulletin.com. To access the full content, simply log in by clicking the E-Edition Login link in the upper right hand corner of the home page. If you have not yet set up a password, you can do so by selecting the Register link found under First Time Signing In? If you want to receive the E-Edition only, it costs $13 for one month or 75 cents (daily) or $1.50 (Sunday) for a one-day pass; archive access is included. To purchase a subscription, please go to www.bendbulletin.com/subscribe and follow the prompts. To purchase a single-day pass, simply click on the headline of any article in the E-Edition gray box at the top of the home page; you will be prompted to enter your PayPal or credit card information.

Why is The Bulletin charging a fee for E-Edition-only access?
News and information is valuable and expensive to produce. Publishing local news to our Web site involves considerable additional investment in staff, licensing, software and hardware. As always, the leading local news stories of the day, the events calendar, weather, and much other community service content is available to everyone, without a subscription.

What content is available free?
Information available to non-subscribers includes:

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